December 30, 2008

Story Idea: E-commerce buying satisfaction

Seems that the online retailers did not roll out the red carpet for buyers this year, despite a rough year for sales in general.

The annual Foresee Results showed that more than one-third of the 40 online merchants surveyed finished with lower scores in retail satisfaction than they did
during the same period a year ago.

CNET Report on the study.

Get a free copy of the report from Foresee Results.

So, how was your online shopping experience? How about your friends and family members? Man/woman on the street?

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